Due to the digital nature of the course and immediate access provided to the content, all sales are generally considered final. However, we review refund requests on a case-by-case basis.
Refunds may only be considered if the digital content has not been accessed or if there are verifiable technical issues preventing access to the course content that cannot be resolved by our support team.
All purchases occur on a third-party platform. Therefore, the handling and processing of refunds are dependent on that platform's specific transaction policies. If a refund is approved, it will be issued through the same external service.
If you wish to request a refund or have any issues with your purchase, please contact our support team at support@chef-faisal.com with your proof of purchase, full name, and phone number.